Account deletion

VetEasy account and data deletion

You can request deletion of your VetEasy account from within the app or by contacting us below. You do not need to reinstall the app to send a request.

Request deletion by email

Email contact@veteasyapp.com with the subject VetEasy account deletion.

Include the email address associated with your VetEasy account and tell us whether you sign in with Google or Apple. If you use Apple’s Hide My Email, include the private relay email shown for VetEasy in your Apple account settings. Do not send your password or payment-card details.

We will verify that you own the account and process your verified deletion request within 30 days.

What is deleted and retained

Your VetEasy sign-in account, associated profile information, and cloud backup will be deleted. This removes access to that VetEasy account and its cloud backup.

We retain purchase records for five years after account deletion for tax purposes. These records are excluded from the initial account-deletion process and are subject to that retention period.

Deleting your VetEasy account does not delete your Google account or Apple Account.

Subscriptions

Deleting a VetEasy account does not itself cancel a subscription purchased through the App Store or Google Play. You can stop future renewal through the store where you subscribed:

• Manage Apple subscriptions

• Manage Google Play subscriptions

For help with your request, contact contact@veteasyapp.com.

Vet Easy Inc. · Updated 11 September 2026